Choose how requests become appointments
In request mode, customers submit contact details, an address, and their preferred time for office review. With instant booking enabled, they choose an available visit and receive a printable on-page confirmation.
Confirmed visits become assigned jobs. Availability is checked again when the customer submits, including other appointments being booked by your office.
Offer the services your team can deliver
Configure booking weekdays and hours, closed dates, minimum notice, booking horizon, and eligible technicians. Restrict bookings to your service ZIP codes when needed.
Optional service catalogs provide descriptions, durations, starting prices, and eligible technicians. Starting prices need office confirmation; booking does not issue an invoice or charge the customer.
Keep customers informed
Customers can opt in to acknowledgement, confirmation, update, cancellation, and reminder emails. Your office can review delivery history and stop further updates.
Technician working hours, time off, and overlapping visits constrain available slots. Include travel and preparation in your configured visit duration.
Frequently asked questions
Can I turn instant booking off?
Yes. Use request mode when your office needs to review the scope, schedule, or price before confirming. You can also disable public booking.
Are starting prices final quotes?
No. Catalog prices give customers a starting point and require office confirmation. No invoice or payment is created when they book.
How do customers change an appointment?
Your office can enable private booking links for customer changes before a configurable notice window. Customers reschedule into an available slot or cancel, with history retained. Other changes go through your office. Opted-in customers can receive booking updates.